|Date:||May 23 – 24, 2019|
|Location:||Las Vegas, NV|
|Hotel:||Tropicana Las Vegas (3801 Las Vegas Blvd. South)|
|For a room rate of $59, please call 702-739-2222 by April 19, 2019 and mention you’re with the Falmouth Institute. Please click here to make your reservation online.|
As a tribal receptionist, you’re the face of your organization — the first person people see when they walk in the office, the first voice they hear when they call and the one who ensures office operations are running smoothly. The exceptional receptionist makes juggling multiple tasks look effortless and easily communicates with all kinds of people. Take your career to the next level by learning simple but effective techniques for greeting customers, projecting a professional image, maintaining a welcoming reception area, and coming across as authoritative, empathetic, and action-oriented on the phone.
We’ll review the essentials of records management, discuss best practices for ordering and organizing supplies, and provide tips and tricks for preparing meeting rooms. You’ll also learn advanced skills such as using flow charts to improve your office processes. This class will provide you with strategies to take ownership of your own success as a tribal receptionist. Register today!